Effective Date : 24-05-2025

This Privacy Policy describes how AWSISA African Water & Sanitation Dialogue (“AWSISA”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit www.awsisa-watersan-dialougue.org (the “Site”), register for events, or interact with our services.

By accessing or using this Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

• Identity Information: Full name, job title, organization

• Contact Information: Email address, phone number, country, physical address

• Registration Information: Details provided during delegate, sponsor, or exhibitor sign-up

• Technical Data: IP address, browser type, device information, and pages visited

• Communication Records: Emails, queries, and feedback

2. How We Use Your Information

We use the information collected to:

• Process registrations and manage event participation

• Communicate important event updates and notifications

• Respond to inquiries and provide support

• Send promotional materials (only if you have opted in)

• Improve our website, services, and user experience

• Fulfill legal or contractual obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared with:

• Trusted event partners or service providers assisting with event logistics

• Legal or regulatory authorities when required by law

• Internal teams for administrative or organizational purposes

All third parties are contractually obligated to handle your data securely and in compliance with applicable laws.

4. Data Protection & Security

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse. However, no online system is completely secure, and we encourage you to protect your own data responsibly.

5. Cookies

Our Site uses cookies and similar technologies to improve your browsing experience. You can manage cookie preferences in your browser settings. By using the Site, you consent to the use of cookies in accordance with our Cookie Policy [if available].

6. Your Rights (Under POPIA)

As a user, you have the right to:

• Access and review your personal data

• Request correction or deletion of inaccurate or outdated information

• Withdraw consent for direct marketing

• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review the privacy policies of those websites before submitting your personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the Site after such changes constitutes your acceptance of the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📞 South Africa (+27) 10 025 8984
📧 conference@afriwater-san.africa